Delivery + Returns
Need to return an item? No problem!
All parcels are sent through Royal Mail tracked please contact us straight away if you have not received your item within 7 days.
Standard Delivery - £3.99
Next Day Delivery - £8.99
Next Day Delivery does not include Saturday Next Day Delivery. For example if you order after 3pm on a Thursday and select Next Day Delivery this will arrive with you on Monday. Any Next Day Delivery orders placed on Friday - Sunday will arrive on Tuesday. Please contact us for quote if you require your items urgently on a Saturday.
Please inform us straight away if you have any problems with your order, get in touch using the contact form below.
At Olive + Oscar we believe all of our products meet the high standards of our customers so if you are not completely satisfied with your online purchase, we are happy to refund items if received back to us within 14 days of you receiving the item. All we ask is that the items are NOT washed or worn and with all the original tags still attached in order to get a refund. If signs of wear or washing the item will not be refunded.
All items are sent fully checked and wrapped lovingly in white acid free tissue paper. We accept returns on all items, excluding sale items for a refund. Sale items we offer a voucher code for the returned amount to be used on future orders. All orders are sent tracked.
If we received your order through PayPal you can sign up in your personal account for PayPal to cover the cost of your return. T+C's apply please check with PayPal. PayPal will cover up to 12 eligible shipping returns in 12 months covering up to £15 for each return. This is worldwide. Please click here to be directed to PayPal to activate your account. Then head back over to us to complete your return or shop a little more.
To return your order please click the link below to print the return form.